Does not update ttn in the order on the outlet
on the order example
https://gmstore.crm-onebox.com/admin/customorder/zakaz/383/edit/
the status of the order was transferred to the outlet, but the TTN itself is not, and so it is with all orders of the outlet
despite the fact that at 2 stages (which the order went through)
https://gmstore.crm-onebox.com/admin/shop/workflowstatus/98/action/new/
https://gmstore.crm-onebox.com/admin/shop/workflowstatus/146/action/new/
What is the problem and how to fix it?
Original question is available on version: ru
https://gmstore.crm-onebox.com/admin/customorder/zakaz/383/edit/
the status of the order was transferred to the outlet, but the TTN itself is not, and so it is with all orders of the outlet
despite the fact that at 2 stages (which the order went through)
https://gmstore.crm-onebox.com/admin/shop/workflowstatus/98/action/new/
https://gmstore.crm-onebox.com/admin/shop/workflowstatus/146/action/new/
What is the problem and how to fix it?
Answers:
If this action is transferred to the procedure and try to pass it without specifying the checkbox "Allow to proceed to the stage if it was not possible ..." - will there be an error when starting the procedure?
26.08.2021, 10:46
Original comment available on version: ru
Checked here
https://gmstore.crm-onebox.com/admin/customorder/zakaz/573/edit/
procedure here
https://gmstore.crm-onebox.com/admin/shop/workflow/15/procedure/1/?status=2
there are no errors - but ttn does not betray
https://gmstore.crm-onebox.com/admin/customorder/zakaz/573/edit/
procedure here
https://gmstore.crm-onebox.com/admin/shop/workflow/15/procedure/1/?status=2
there are no errors - but ttn does not betray
08.09.2021, 12:51
Original comment available on version: ru
there are no errors - but ttn does not betray
And if you turn on the action and remove the setting "Allow to proceed to the stage if it was not possible to change the status of the order on Rosette"?))
08.09.2021, 17:13
Original comment available on version: ru
so we can’t leave this action to work on all orders for a couple of hours until you have the opportunity to answer :(
You can use the example of the order that we dropped - check
You can use the example of the order that we dropped - check
18.09.2021, 09:07
Original comment available on version: ru
so we can’t leave this action to work on all orders for a couple of hours until you have the opportunity to answer :(
You could uncheck - try - maybe get an error - tick back :)
https://gmstore.crm-onebox.com/admin/customorder/zakaz/573/edit/
You can use the example of the order that we dropped - check
So, how are you trying to update the status of the process on Rozetka, if it is not imported from Rozetka, but Proma is visible?
20.09.2021, 10:11
Original comment available on version: ru
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