Rozetka, Change of status, commentary.
Good afternoon, when you change your status in Rozekt, the marketplace itself requires you to leave comments, for example, in case of cancellation.
"seller_comment"
https://api-seller.rozetka.com.ua/apidoc/#api-Orders-OrderUpdateStatus
Please add the ability to send "seller_comment" when changing the status of an order via OneBox on Rozekte. It would be nice if when changing the status of an order, in the "seller_comment" one could write the value of any Test field from the order. For example, the fields from the screenshot:
Original question is available on version: ru
"seller_comment"
https://api-seller.rozetka.com.ua/apidoc/#api-Orders-OrderUpdateStatus
Please add the ability to send "seller_comment" when changing the status of an order via OneBox on Rozekte. It would be nice if when changing the status of an order, in the "seller_comment" one could write the value of any Test field from the order. For example, the fields from the screenshot:
Answers:
Good afternoon. Let's improve the ability to take the seller_comment value from an additional process field.
18.08.2021, 14:38
Original comment available on version: ru
And still missing at least one order status:
45 Number Favored by the buyer
They updated the statuses yesterday, but there is no etogo. The outlet is very sensitive about cancellation statuses, and conducts a survey of buyers after the cancellation. Therefore, it is important to put down the cancellation statuses according to the recommendations of the Rosette.
45 Number Favored by the buyer
They updated the statuses yesterday, but there is no etogo. The outlet is very sensitive about cancellation statuses, and conducts a survey of buyers after the cancellation. Therefore, it is important to put down the cancellation statuses according to the recommendations of the Rosette.
18.08.2021, 14:40
Original comment available on version: ru
Good afternoon. Let's improve the ability to take the seller_comment value from an additional process field.
Thank you, we are looking forward to it.
18.08.2021, 14:41
Original comment available on version: ru
Novosilny Viktor wrote:
And still missing at least one order status:
45 Number Favored by the buyer
They updated the statuses yesterday, but there is no etogo. The outlet is very sensitive about cancellation statuses, and conducts a survey of buyers after the cancellation. Therefore, it is important to put down the cancellation statuses according to the recommendations of the Rosette.
ok let's add
18.08.2021, 14:44
Original comment available on version: ru
Good afternoon, the revision has been uploaded to your box.
08.09.2021, 11:00
Original comment available on version: ru
anonymous duck
OneBox production
Employee wrote:
Good afternoon, the revision has been uploaded to your box.
Good afternoon!
Could you also upload these settings to me, they are very relevant, could not write about them in any way?
08.09.2021, 11:10
Original comment available on version: ru
Unfortunately not, the client who wrote about this on mvp - you are on os. The revision will most likely get to os within a month
08.09.2021, 14:24
Original comment available on version: ru
anonymous duck
OneBox production
Employee wrote:
Unfortunately not, the client who wrote about this on mvp - you are on os. The revision will most likely get to os within a month
Understood. Thank you. Will wait
08.09.2021, 14:31
Original comment available on version: ru
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