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Urgent!!!! no import of orders from Khoroshop

The last orders from Khoroshop to Box came 7 hours ago!!! https://knigarnia.1b.app/ this box, it receives orders from two Khoroshops, one works, the other does not
Original question is available on version: ua

Answers:

Good afternoon.
From what I can see, both imports are working and receiving orders (i.e., there are no problems with either the connection or access).
But if you look here https://knigarnia.1b.app/app/horoshop/ - you can see that the actions of one Horoshop used the request limit for the current hour - it is 800 seconds, so we have checks in the system for 750.
I think your exports take a lot of time, maybe you should do them less often.
15.01.2025, 11:26
Original comment available on version: ua

#156508
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Maksym Vadimovich Tyndyk
OneBox production wrote:
Good afternoon.
From what I can see, both imports are working and receiving orders (i.e., there are no problems with either the connection or access).
But if you look here https://knigarnia.1b.app/app/horoshop/ - you can see that the actions of one Horoshop used the request limit for the current hour - it is 800 seconds, so we have checks in the system for 750.
I think your exports take a lot of time, maybe you should do them less often.

The order arrived after 10 hours!!!
And what exports do you advise us to do less often?
15.01.2025, 16:05
Original comment available on version: ua

https://knigarnia.1b.app/app/horoshop/
You have a limit for each connection to Khoroshop - 800 seconds of requests in the current hour.
That is, if your export takes 700 seconds, there is little time left for other actions such as importing orders, etc.
For some reason you added all possible exports to Khoroshop every minute - why? Export data at least once an hour, and then you need it
It turns out that with other export actions to Khoroshop you are using Khoroshop's request limits per hour and you can no longer import orders once per minute.
15.01.2025, 16:09
Original comment available on version: ua

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