Error 502 and 504 for almost 3 days
The last 3 days almost always error 502 and 504 both in the box and on the website. I haven't added any new integrations lately. CPU load is 600-800% almost always. Yesterday I turned off almost everything in the temporary crown - it did not help. The hosting provider wrote that the load is created by MySQL. Maybe someone faced how to fix it? What can give such a load? New products were not added en masse, BPs were not created en masse either.
Original question is available on version: ua
Answers:
Good afternoon.
There are either DOS attacks on your server or bots creating a load, which is why all the problems you are seeing.
We can analyze and block it from bots - 3 hours.
There are either DOS attacks on your server or bots creating a load, which is why all the problems you are seeing.
We can analyze and block it from bots - 3 hours.
20.06.2024, 12:40
Original comment available on version: ru
The hosting provider wrote that it is mysql that loads and not from the outside. Can bots load it like that?
20.06.2024, 12:47
Original comment available on version: ua
Where do you think the load on the database comes from?
If you think I'm wrong, you can just ignore my post.
And continue to receive load on the server
load average: 60.86, 52.70, 43.17
If you think I'm wrong, you can just ignore my post.
And continue to receive load on the server
load average: 60.86, 52.70, 43.17
20.06.2024, 13:02
Original comment available on version: ua
I'm completely 0 on this. Please tell me if we read (block) it now, is there any possibility to prevent it in the future? Will the problem return tomorrow when I turn automation and integration back on?
20.06.2024, 13:05
Original comment available on version: ua
Today, the load is not created by settings, but by bots, or an attack on your system.
load: 13:14:29 load average: 59.86, 61.15, 58.75
We can close only from what creates a load today.
If, later, something will create a load, then it is also necessary to conduct an analysis and close it.
load: 13:14:29 load average: 59.86, 61.15, 58.75
We can close only from what creates a load today.
If, later, something will create a load, then it is also necessary to conduct an analysis and close it.
20.06.2024, 13:21
Original comment available on version: ua
Please tell me more: 3 hours is currently how much money?
And is there any possibility that these are not "bots" after all, and I "snapped" something, or the server simply does not have enough resources?
Today at about 11-12, I turned off the last enabled automation "Export products in XML format (Rozetka.ua)".
At about 1 pm everything worked perfectly. The load was in the range of 40-60%
At 3 p.m., I turned on "Export products in XML format (Rozetka.ua)" again and everything went wrong again... -800% and the hourly crown never worked.
Is it possible that I just don't have enough resources?
And is there any possibility that these are not "bots" after all, and I "snapped" something, or the server simply does not have enough resources?
Today at about 11-12, I turned off the last enabled automation "Export products in XML format (Rozetka.ua)".
At about 1 pm everything worked perfectly. The load was in the range of 40-60%
At 3 p.m., I turned on "Export products in XML format (Rozetka.ua)" again and everything went wrong again... -800% and the hourly crown never worked.
Is it possible that I just don't have enough resources?
20.06.2024, 18:57
Original comment available on version: ua
Pavlo Anatoliyovych Grabovy wrote:
Please tell me more: 3 hours is currently how much money?
1 hour - $30 + VAT ($36)
Pavlo Anatoliyovych Grabovy wrote:
...
Is it possible that I just don't have enough resources?
No.
The answer is in your question:
Pavlo Anatoliyovych Grabovy wrote:
I haven't added any new integrations lately. ... turned off almost everything in the temporary crown - it did not help.
When bots stop crawling your site, everything becomes great:
Pavlo Anatoliyovych Grabovy wrote:
everything worked perfectly. The load was in the range of 40-60%
21.06.2024, 10:25
Original comment available on version: ua
Good day. On Friday, I enabled all integrations. In boxing, you can work more or less (very slowly, but somehow). But the hourly crown does not work normally.
If 3 hours fixes the situation (I understand correctly that even if it's not bots, you will see exactly what is loading and can fix the problem?) then issue an invoice, I will pay now.
And if they are bots, I understand correctly that this will not protect against them tomorrow? Because it will not be possible to pay for 3 hours every day or even week
If 3 hours fixes the situation (I understand correctly that even if it's not bots, you will see exactly what is loading and can fix the problem?) then issue an invoice, I will pay now.
And if they are bots, I understand correctly that this will not protect against them tomorrow? Because it will not be possible to pay for 3 hours every day or even week
24.06.2024, 13:20
Original comment available on version: ua
I understand correctly that even if it is not bots, you will see what exactly is loading and be able to fix the problem?
24.06.2024, 15:45
Original comment available on version: ua
Whatever we find, we will block forever.
24.06.2024, 16:20
Original comment available on version: ua
I apologize for asking these questions. Maybe They are "not quite adequate". In 6-7 years of using boxing, I have not encountered this. So I want to know if this will solve the problem. Will she get out tomorrow? If from your experience there is a high probability that tomorrow will be the same, maybe it makes sense to already collect funds for the OS?.
24.06.2024, 16:28
Original comment available on version: ua
If these bots are attacking the site itself, maybe it is better to transfer the site to another platform (it is still outdated 5 years ago, and Google does not even want to index it)? The most important thing for me is that the box itself works (I can transfer the site to openkart, horosop, or others. Or even turn it off)
24.06.2024, 17:37
Original comment available on version: ua
Good afternoon.
Bots scan the pages of the site, and the CRM and IM are one server, respectively, and the load goes to everyone.
Graboviy Pavlo Anatoliyovich wrote:
Can you still collect cash on the OS?
The OS does not have a built-in store. Work with IM is carried out through integration with third-party IM.
Whether you need an update or not is up to you to decide, but your version of the system is no longer supported (nothing is being added or fixed).
Bots scan the pages of the site, and the CRM and IM are one server, respectively, and the load goes to everyone.
Graboviy Pavlo Anatoliyovich wrote:
Can you still collect cash on the OS?
The OS does not have a built-in store. Work with IM is carried out through integration with third-party IM.
Whether you need an update or not is up to you to decide, but your version of the system is no longer supported (nothing is being added or fixed).
25.06.2024, 11:11
Original comment available on version: ru
I want to temporarily disable the online store. This will eliminate the "bots". I will test for a week and see if my server has enough resources for the full operation of the box.
I created a subdomain, I wrote the server ip. I understand that something else needs to be written on your part?
I created a subdomain, I wrote the server ip. I understand that something else needs to be written on your part?
26.06.2024, 10:39
Original comment available on version: ua
Pavlo Anatoliyovych Grabovy wrote:
I created a subdomain, I wrote the server ip.
It is not entirely clear why they did it.
Disable the online store - 1 hour.
26.06.2024, 13:55
Original comment available on version: ua
I do it in order to keep access to the box and release the domain
Now I have:
The site is an online store
Site/admin - box
When I redirect the site to the store on the open card, there will be no access to the box, so it must be like this
crm.site/admin - box
The site - I will redirect to another server with openkart
Set the box to be available on a subdomain?
Issue an invoice
Now I have:
The site is an online store
Site/admin - box
When I redirect the site to the store on the open card, there will be no access to the box, so it must be like this
crm.site/admin - box
The site - I will redirect to another server with openkart
Set the box to be available on a subdomain?
Issue an invoice
26.06.2024, 14:28
Original comment available on version: ua
Domain change - 1 hour.
Disable the online store - 1 hour.
Total - 2 hours.
Invoicing?
After changing the domain to crm. there will be no ssl certificate in the box.
Disable the online store - 1 hour.
Total - 2 hours.
Invoicing?
After changing the domain to crm. there will be no ssl certificate in the box.
26.06.2024, 15:52
Original comment available on version: ua
Domain change - 1 hour. (Does it take so much to replace a domain)))))
Set Temporarily to disable the store. Let's see if the load will decrease. It may also be necessary to transfer the server.
Set Temporarily to disable the store. Let's see if the load will decrease. It may also be necessary to transfer the server.
26.06.2024, 15:57
Original comment available on version: ua
Pavlo Anatoliyovych Grabovy wrote:
Domain change - 1 hour. (Does it take so much to replace a domain)))))
I'm glad you're having fun, but not everything is as simple as it seems...
Pavlo Anatoliyovych Grabovy wrote:
Set Temporarily to disable the store.
An invoice will be sent to you.
26.06.2024, 17:41
Original comment available on version: ua
Thank you. I will observe for a few days.
27.06.2024, 11:14
Original comment available on version: ua
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