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Integration with OpenCart does not work.

Good afternoon. Faced a problem, goods are not unloaded from opencart to onebox.
In the action, it gives the error "WARNING! ERROR setting the action xml/json file /var/www/boxagrohimcomua/web1/web//media/import/product/products.xml is not available or is empty".
What could be the reason ?
Original question is available on version: ru

Answers:


How do you put this file in your box? By ftp? Is it on the specified path?
Why is the import of goods by this action and not by the action of importing products from opencart?
15.09.2022, 18:11
Original comment available on version: ru

we have this action enabled, the integration was set up for us a long time ago by onebox employees
16.09.2022, 10:38
Original comment available on version: ru

With the "Import products from Opencart" action, everything is ok in your box. Those. goods from opencart are pulled in the normal mode.
16.09.2022, 16:16
Original comment available on version: ru

Tell me, please, why commodity items can not be imported?
16.09.2022, 17:25
Original comment available on version: ru

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