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Import orders from cs cart

Customized order import
Import processes from CS-Cart
Product https://datapoint.center/admin/shop/products/45856/edit/
They prescribed him an external ID 45856
Created an order on the site, indicated the product with ID 45856
Order created https://datapoint.center/admin/customorder/lead/2431222/edit/
But the product was not found, created a new card
https://datapoint.center/admin/shop/products/50172/edit/
Tell me why the product was not found, what field is used for communication and is it possible to search by external ID?
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

I already replied to the same topic.
30.07.2022, 14:51
Original comment available on version: ru

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