One message received in Messenger is sent to OneBOX multiple times
2021-07-23 13:37:30
Good afternoon. I observe the following picture: I sent one test message via Facebook Messenger. Based on it, a business process was successfully created. But in the General Chat every minute there is a new chat with the Messenger, without any messages
Original question is available on version: ru
Answers:
Just in case, I turned off automatic actions for the weekend
23.07.2021, 14:04
Original comment available on version: ru
It would be nice if you could clarify the link to the Onebox that has the problem :)
23.07.2021, 15:36
Original comment available on version: ru
26.07.2021, 09:59
Original comment available on version: ru
So.
The problem arose after deleting a created OneBOX contact (in this case #415) and the task associated with this contact. This seems to be preventing the "Turn Facebook Messenger Message into Chat" automatic action every minute from completing. Restoring contact and tasks solved the problem.
The problem arose after deleting a created OneBOX contact (in this case #415) and the task associated with this contact. This seems to be preventing the "Turn Facebook Messenger Message into Chat" automatic action every minute from completing. Restoring contact and tasks solved the problem.
27.07.2021, 10:27
Original comment available on version: ru
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