Does not pull the client's name from facebook
1. We set up the integration with the messenger and when the client writes in the chat, his name does not appear in the SRM, extended access to the pages_messaging and public profile markers was obtained
2. Processes are created without client messages, that is, the client wrote some message in the chat, but it comes to us empty.
Original question is available on version: ua
2. Processes are created without client messages, that is, the client wrote some message in the chat, but it comes to us empty.
Answers:
Commentary is available in ua and not yet translated to the current language.
09.01.2023, 14:16
Also, I just checked and the message sent from SRM does not come to fb, the video also shows that an empty message was created
09.01.2023, 15:27
Original comment available on version: ua
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