Message from telegrams is not displayed (one, all others are displayed)

Question

Here is the process
https://practik.crm-onebox.com/admin/customorder/messengers/220456/edit/
We see 2 messages from the user

There are 3 such messages in telegrams

Even in the communication center, the message is visible, but it is not added to the chat

Why is that, please fix it.

Answer 1

let him cook

OneBox production

Good afternoon, when a user leaves his phone number, this is not perceived as a message in a telegram, but as an internal message with information about the contact. This phone is simply added to the contact's phone list. If you also need to add this phone to the message list, you can modify this setting, it will take about an hour.

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12.05.2022, 12:17

Original comment available on version: ru

Message from telegrams is not displayed (one, all others are displayed)

Answers:

Thanks for your choice.