For example order
https://practik.crm-onebox.com/admin/customorder/order/163874/edit/
Created 2 tanks with a difference of 1 second
[file]7867[/file]
Despite the fact that in the cabinet setting there is a checkmark
https://practik.crm-onebox.com/admin/shop/integrations/novaposhta-integration-10/control/
[file]7868[/file]
Can you tell me why this is happening and how to fix it?
TTN-ki are created manually through such a tab
https://practik.crm-onebox.com/admin/customorder/order/163874/invoice/
Tyndyk Maxim Vadimovich OneBox production wrote: Ivan, did the comment above solve your "problem"? Can the specified user somehow double-click on the creation of TTN?
I did not pay attention, in the description there is a screen - there is this checkmark
[quote]
Tyndyk Maxim Vadimovich
OneBox production wrote:
Ivan, did the comment above solve your "problem"?
Can the specified user somehow double-click on the creation of TTN?
[/quote]
I did not pay attention, in the description there is a screen - there is this checkmark
Unfortunately, the issue has not been resolved and we have found 1 more example of such an order.
https://practik.crm-onebox.com/admin/customorder/order/164621/edit/
[file]7976[/file]
Please specify the sequence of actions of your employee - what does he do to create the 2nd time TTN? For I see that there was a deletion and re-creation, but I can’t understand how this could have been done unintentionally
Please specify the sequence of actions of your employee - what does he do to create the 2nd time TTN?
For I see that there was a deletion and re-creation, but I can’t understand how this could have been done unintentionally
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