New mail. Creation of TTN for more than 1 place

Good afternoon. What information about places we will send to the IR is affected by the settings of your account. There are possible options to send information about each place separately and not to send this information or to send only volumetric weight in general.

[quote] Gimli son of Gloin dwarf wrote: Good afternoon. What information about places we will send to the IR is affected by the settings of your account. There are possible options to send information about each place separately and not to send this information or to send only volumetric weight in general. [/quote] we pull weight and quantity from the additional process field https://prnt.sc/10js5fb, we do not use dimensions and weight from the product card https://prnt.sc/10js6lf

Try using the setting "Use volumetric weight instead of dimensions when creating TTN (only api request changes)" and disable "When sending TTN, send dimensions of each product separately" if enabled

[quote] Gimli son of Gloin dwarf wrote: Try using the setting "Use volumetric weight instead of dimensions when creating TTN (only api request changes)" and disable "When sending TTN, send dimensions of each product separately" if enabled [/quote] What exactly will change? To transfer volumetric weight, you probably need to fill in the dimensions of the parcel?

[quote] Treebeard the oldest of the Ents wrote: Try using the setting "Use volumetric weight instead of dimensions when creating TTN (only api request changes)" and disable "When sending TTN, send dimensions of each product separately" if enabled [/quote] Good afternoon. Today we managed to check the creation of a TTN with the checkbox you indicated, it works exactly as we need it, when forming a TTN for a weight of 30 kg, it writes a total weight of 30 kg, and everything would be fine, but at the same time, a second problem arises. how obligatory to send dimensions. As I understand it, in the API request, with the "Use volumetric weight instead of dimensions" checkbox checked, the dimensions are not transmitted at all. Please propose a solution so that when the checkbox "Use volumetric weight instead of dimensions when creating TTN" is checked, it would be possible to send a request with dimensions if necessary, the need to send a request with dimensions should be determined in the process. At the same time, we create a TTN by an automatic action, therefore the trigger by which a request with dimensions should be sent should work both when created by an Automatic action and manually

Turn off the setting "Do not use product dimensions when creating TP" if suddenly it is turned on and set the default length, width and height for your personal account

[quote] Treebeard the oldest of the Ents wrote: Turn off the setting "Do not use product dimensions when creating TP" if suddenly it is turned on and set the default length, width and height for your personal account [/quote] The setting Do not use product dimensions when creating goods items is disabled, and even when the default length/height/width values are added, with the checkbox Use volumetric weight instead of dimensions when creating goods way items checked, it is still not created for a parcel terminal, it gives an error OptionsSeat is empty , it turns out that when the above checkbox is enabled - Box does not send location parameters anyway. At the same time, if I fill in the Parameters of each place [file]4359[/file] (when manually created) - a TTN for a parcel terminal is created, but we create a TTN by an automatic action of the process and do not fill it in manually. I’m trying option 2, a new checkbox If there are no product dimensions and the number of places > 1, distribute the weight evenly over all places - the creation of a parcel terminal works and the place parameters fly to New mail here is an example of the process https://crm.ohrana.ua/admin /customorder/dostavka-i-peremeshchenie/419381/edit/, but the second problem occurs when sending 2 pieces and a weight of 30 kg, the weight is perfectly divided into two pieces, while the length / height / width fields of the parcel have to be cleared, TTN is not created with them , since it is trying again to send place 1 to 30kg and change place 2 to 0.1 kg - an example of the process https://crm.ohrana.ua/admin/customorder/dostavka-i-peremeshchenie/417846/edit/, respectively for cleaning flies two places with dimensions of 1 * 1 * 1 cm. According to option 2, everything suits, except for sending the sizes 1 * 1 * 1cm, can this be corrected?