Incorrect operation of the process of sending SMS by status from new mail

At the same time, when trying to execute the order manually, the error Update Locked By purchase Status pops up

We have a lot of such orders, 81 pieces. for everyone, the system continued to send SMS, you can filter them by the status of "parcel in department last day". The system gave me 81 items. For example, from the old ones - 25818.
08/21/2020, 10:02 a.m
The status of the Nova Poshta package #20450269947999 has changed to Shipment received. The money order was issued to the recipient.
And when the order was supposed to be executed automatically, it begins:
Maxim Igorevich Gorobets 08/22/2020, 4:03 p.m
The stage has been updated to: Parcel in the department for 3 days - we did not change the status
Then the first SMS was sent by the system
Maxim Igorevich Gorobets 08/22/2020, 4:03 p.m
From: Maletto
To: 0664809050
SMS: Hello. Your order is in the department. You can take away.
#20450269947999
Then notify us
Gorobets Maxim Igorevich 08/24/2020, 4:03 p.m
5th day of storage at the NP. Contact the client to clarify the situation
Then three more text messages to the client that he should pick up what has already been picked up a long time ago. 81 orders.
Orders with a status such as money transfer issued must change to the status "Order completed"

Have you seen the order in general and the status history in it? There is a stage indicated on the screen, after which the order must go into the fulfilled status.
08/20/2020, 12:02 p.m
The status of the Nova Poshta package #20450269947999 has changed to Shipment received. Within a day, the sender will receive an SMS notification about the receipt of the money transfer and will be able to collect it at the cash desk of the "Nova Poshta" branch.
It was supposed to end on August 20-21, instead on August 22, 2020, 4:03 p.m.
The stage has been updated to: Parcel in the department 3 days. - Why suddenly after the stage for the implementation of 20.08 came, he moved to this status???

In the status of the order, there are 2 points "it is at the cash desk of the Nova Poshta branch.", and one point is on the chest. Can this be the reason? If yes, please correct it where necessary.

Either the new mail gives a status with two dots, or the NP gives one and adds one more, and your adjuster specified one. You need to fix it where necessary, so that everything coincides with reality, probably better at the stage of obtaining the status from the NP - do not add another point from yourself.

On the other hand, in other orders, the situation is the same, but the order is fulfilled, for example 32619. Please understand. The problem is precisely the orders from the outlet - some are fulfilled, and some are not and go into the wrong cycle. Everything is ok with the promo.