The counterparty is not created in the new mail
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The counterparty is not created in the new mail
Order: https://aromacarlux.crm-onebox.com/admin/customorder/aromacarlux/3465/edit/
The problem is that the phone number is transmitted in the wrong format https://prnt.sc/100k8x8 and the error Phone invalid format arrives in response
I tried to prescribe the number in the card point in different formats:
0xxxxxxxxx and 380xxxxxxxxx but in the logs for some reason it shows the phone number in the format 30xxxxxxxxx https://prnt.sc/100kcin
Original question is available on version: ru
Order: https://aromacarlux.crm-onebox.com/admin/customorder/aromacarlux/3465/edit/
The problem is that the phone number is transmitted in the wrong format https://prnt.sc/100k8x8 and the error Phone invalid format arrives in response
I tried to prescribe the number in the card point in different formats:
0xxxxxxxxx and 380xxxxxxxxx but in the logs for some reason it shows the phone number in the format 30xxxxxxxxx https://prnt.sc/100kcin
Answers:
The problem is that the phone number does not pull from the contact card, but from the process card.
Although the setting "Use client name from process to create TTN" is disabled. https://prnt.sc/100kmol
It turns out that the full name pulls from the contact card, and the phone number from the process card. https://prnt.sc/100kovx
Although the setting "Use client name from process to create TTN" is disabled. https://prnt.sc/100kmol
It turns out that the full name pulls from the contact card, and the phone number from the process card. https://prnt.sc/100kovx
19.02.2021, 09:58
Original comment available on version: ru
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