1b.app
Link copied -

No overlay when automatically creating TTN New mail

Good afternoon. When switching to the Create TTN status, an invoice should be created with the amount of the overlay taken from the Remaining to pay field. I tried everything, but the overlay is not created
Original question is available on version: ru

Answers:

for this it is necessary
1. Go to the settings of payment methods and set up the presence of cash on delivery when sending
https://palmy.crm-onebox.com/admin/novaposhta/redelivery/
2. In the order, the payment method must be the one that indicates the presence of cash on delivery from point 1
3. Also in the only integration you have indicated that you need to use payment control

Payment control is not the same as cash on delivery and for its operation it is necessary to additionally conclude an agreement with an IR.
Uncheck this box and everything should work.
https://palmy.crm-onebox.com/admin/shop/integrations/novaposhta-integration-1/co...
05.02.2021, 09:05
Original comment available on version: ru


Gubko Alexander Sergeevich
Employee wrote:
for this it is necessary
1. Go to the settings of payment methods and set up the presence of cash on delivery when sending
https://palmy.crm-onebox.com/admin/novaposhta/redelivery/
2. In the order, the payment method must be the one that indicates the presence of cash on delivery from point 1
3. Also in the only integration you have indicated that you need to use payment control

Payment control is not the same as cash on delivery and for its operation it is necessary to additionally conclude an agreement with an IR.
Uncheck this box and everything should work.
https://palmy.crm-onebox.com/admin/shop/integrations/novaposhta-integration-1/co...

I did as you said, but it still doesn't work.
05.02.2021, 18:42
Original comment available on version: ru


Gubko Alexander Sergeevich
Employee wrote:
for this it is necessary
1. Go to the settings of payment methods and set up the presence of cash on delivery when sending
https://palmy.crm-onebox.com/admin/novaposhta/redelivery/
2. In the order, the payment method must be the one that indicates the presence of cash on delivery from point 1
3. Also in the only integration you have indicated that you need to use payment control

Payment control is not the same as cash on delivery and for its operation it is necessary to additionally conclude an agreement with an IR.
Uncheck this box and everything should work.
https://palmy.crm-onebox.com/admin/shop/integrations/novaposhta-integration-1/co...

And the creation of a TT with an overlay does not work
18.02.2021, 21:46
Original comment available on version: ru

Let's use the example of a specific order, please create a test one and indicate for which office of the NP to make settings, I will fix it - check
19.02.2021, 08:48
Original comment available on version: ru


Gubko Alexander Sergeevich
Employee wrote:
Let's use the example of a specific order, please create a test one and indicate for which office of the NP to make settings, I will fix it - check

I made an order No. 17, an overlay of 850 UAH should be created there. We have one NP office
19.02.2021, 14:43
Original comment available on version: ru


Gubko Alexander Sergeevich
Employee wrote:
Let's use the example of a specific order, please create a test one and indicate for which office of the NP to make settings, I will fix it - check

Made a test order. Check
23.02.2021, 10:30
Original comment available on version: ru

you have a setting at the stage
it sounds like this - take a cover or control if the payment method is one of:
and there is fixed the payment method that was not created in the order because of this
24.02.2021, 10:28
Original comment available on version: ru


Gubko Alexander Sergeevich
Employee wrote:
you have a setting at the stage
it sounds like this - take a cover or control if the payment method is one of:
and there is fixed the payment method that was not created in the order because of this

Thanks
24.02.2021, 10:43
Original comment available on version: ru

Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter. Log in and comment