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Nova Poshta stopped pulling the fields.

Good afternoon. In the process of creating "Nova Poshta TTN", the chomus stopped automatically loading the fields https://prnt.sc/xtibib. I wanted to see what was next, everything was fine.
Do not accept "Telephone number of the authority" = https://prnt.sc/xtiebv order number
ПІБ, contact person and otrimuvacha phone number = https://prnt.sc/xtigel client of creations
Original question is available on version: ru

Answers:

What language is in the new mail settings?
Full name of the sender and recipient in what language?
29.01.2021, 19:18
Original comment available on version: ru

All Ukrainian. I don't think what's on the right side of the movie.
30.01.2021, 00:45
Original comment available on version: ru


Starushchenko Maxim
Client wrote:
All Ukrainian. I don't think what's on the right side of the movie.

It's just that if the language is Ukrainian in the settings, and the branches are in Russian, then the branches of the new mail and the buyer's data will not be pulled up.
It was discussed in this thread https://crm-onebox.com/ru/support/logistics-and-delivery-services/6048-nova-posh...
30.01.2021, 12:13
Original comment available on version: ru

I had a case when there was an apostrophe in the sender's surname, everything pulled up except the sender's phone number. Removed the apostrophe and started to pull up all the rules
30.01.2021, 12:22
Original comment available on version: ru

I'm sorry. I do the prayer by hand. І NP and OB in Ukrainian language. Perhaps it was changed in the most advanced NP.
30.01.2021, 15:37
Original comment available on version: ru

Сусяк Ігор
Integrator.com.ua
Personal license

Starushchenko Maxim
Client wrote:
Good afternoon. In the process of creating "Nova Poshta TTN", the chomus stopped automatically loading the fields https://prnt.sc/xtibib. I wanted to see what was next, everything was fine.
Do not accept "Telephone number of the authority" = https://prnt.sc/xtiebv order number
ПІБ, contact person and otrimuvacha phone number = https://prnt.sc/xtigel client of creations

Maxim good day,
if they didn’t get it, I’ll comment:
іntegratsіya NP lie up to the mentally "old" functionality, if more big influences and reasons can be more in the field of integration chi in the fields of the client himself.
in accordance with paragraph 1) - turn over in the office of the NP itself, which phone number is there and copy exactly the same. all podtyagne.
by 2) - the client submits at the time of his mind that in the new entry the Name and the Name are cleared in their fields, as well as the phone number entered correctly (check the number of digits). Then the integration tapped in the database to the NP and asked for the same client, as if you had entered it. yakscho є - allows you to create TTN.
You can change the correctness of the client by replacing it with yourself.
01.02.2021, 10:26
Original comment available on version: ru

Сусяк Ігор
Integrator.com.ua
Personal license
*bugs
01.02.2021, 10:28
Original comment available on version: ru

The problem is over.
Inactive API key
02.02.2021, 11:58
Original comment available on version: ru

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