Branches of New Almost in Ukrainian are not pulled up and the "Point of acceptance and issue" is not correctly transmitted
Good afternoon!
There are 2 problems with integration with Nova Poshta:
1) If an order is received from any of the sources/marketplaces and the order specifies a locality in Ukrainian, this locality does not fall into the process or it does, but not correctly - https://i.imgur.com/S530sMr.jpg. Here is a test order https://our-store.com.ua/admin/customorder/order/16415/edit/
2) If an order is received from any of the sources / marketplaces and the order indicates "Pick-up point", and not "Department" - these data are written together in the "City" line, although they should be separately written: the name of the settlement in the line " City", and in the line "Department" you need to write "Pick-up point" or "Department number" - https://prnt.sc/xd68i8
Please help me with the problem.
Original question is available on version: ru
There are 2 problems with integration with Nova Poshta:
1) If an order is received from any of the sources/marketplaces and the order specifies a locality in Ukrainian, this locality does not fall into the process or it does, but not correctly - https://i.imgur.com/S530sMr.jpg. Here is a test order https://our-store.com.ua/admin/customorder/order/16415/edit/
2) If an order is received from any of the sources / marketplaces and the order indicates "Pick-up point", and not "Department" - these data are written together in the "City" line, although they should be separately written: the name of the settlement in the line " City", and in the line "Department" you need to write "Pick-up point" or "Department number" - https://prnt.sc/xd68i8
Please help me with the problem.
Answers:
Yurchenko Roman Sergeevich
Client wrote:
Good afternoon!
There are 2 problems with integration with Nova Poshta:
1) If an order is received from any of the sources/marketplaces and the order specifies a locality in Ukrainian, this locality does not fall into the process or it does, but not correctly - https://i.imgur.com/S530sMr.jpg. Here is a test order https://our-store.com.ua/admin/customorder/order/16415/edit/
In the new mail integration setting, change the language to Ukrainian, then it will pull up correctly https://prnt.sc/xe49a5
21.01.2021, 23:01
Original comment available on version: ru
Kachanovsky Andrey Vladimirovich
Client wrote:
Yurchenko Roman Sergeevich
Client wrote:
Good afternoon!
There are 2 problems with integration with Nova Poshta:
1) If an order is received from any of the sources/marketplaces and the order specifies a locality in Ukrainian, this locality does not fall into the process or it does, but not correctly - https://i.imgur.com/S530sMr.jpg. Here is a test order https://our-store.com.ua/admin/customorder/order/16415/edit/
In the new mail integration setting, change the language to Ukrainian, then it will pull up correctly https://prnt.sc/xe49a5
Andrew,
I already have this function installed with the language "Russian". But I get orders in boxing both in Russian and in Ukrainian, and there you can choose only one of the two, and not all together.
21.01.2021, 23:40
Original comment available on version: ru
Unfortunately, probably only through a paid revision.
I have the same problem, but most branches come in Russian
I have the same problem, but most branches come in Russian
22.01.2021, 09:08
Original comment available on version: ru
Kachanovsky Andrey Vladimirovich
Client wrote:
Unfortunately, probably only through a paid revision.
I have the same problem, but most branches come in Russian
OK. Thank you. I will still write to the support
23.01.2021, 09:46
Original comment available on version: ru
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