Transfer of 2 or more places to the office of Nova Poshta when forming TTN

Question

Good evening! TTN is no longer formed correctly if there are more than 2 places in the product.
https://admin.newtrend.team/admin/customorder/order/1111449/edit/ order example
https://admin.newtrend.team/admin/shop/products/278730/novaposhta/ product example
When forming a TTN from goods for 2 places, only 1 place is transferred to Nova Poshta
I provide a screenshot from the New Mail office

Answer 1

let him cook

OneBox production

Good afternoon. New mail after a request in api in some cases can change the number of places, if you do not transfer the dimensions of each meta separately. Probably they somehow recalculate the dimensions of the shipment themselves and consider that this is 1 place and not 2 and correct the number of places. At the same time, the query returns something like "the number of places has been changed"

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22.01.2021, 18:28

Original comment available on version: ru

Transfer of 2 or more places to the office of Nova Poshta when forming TTN

Answers:

Thanks for your choice.