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New mail Create TTN return delivery Nova Poshta

Onebox - CampShop
When switching to the Return Parcel stage, a waybill must be created using the action Create waybill for return delivery Nova Poshta.
But an error occurs: Return reason not found and TTN is not created. https://prnt.sc/wgrls7
An additional field with the reason for the return is https://prnt.sc/wgrgsm https://prnt.sc/wgrhef , the API key is valid, the stage is created and configured in the same way as in onebox rybalkashop (it works on rybalkashop and TTN is created).
Original question is available on version: ru

Answers:

05.01.2021, 15:48
Original comment available on version: ru


Gorbach Vitaly
Client wrote:
Business process https://campshop.com.ua/admin/customorder/order/2282/edit/

You also need to specify the default value https://prnt.sc/whbzk4
06.01.2021, 10:06
Original comment available on version: ru


Basil
Client wrote:

Gorbach Vitaly
Client wrote:
Business process https://campshop.com.ua/admin/customorder/order/2282/edit/

You also need to specify the default value https://prnt.sc/whbzk4

Thank you. Let's try.
06.01.2021, 12:47
Original comment available on version: ru

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