Boxing does not see a change in the status of new mail

When sending from Kyiv to Kyiv with the integration of new mail, the box does not display the status change in the general table and does not switch on the status change trigger, the feeling that he does not notice it at all. Example, here is the process in the general table [file]2197[/file] while the current status is "Offered at the city of Kiev. Please check the arrival notification" http://box.smart-gadget.club/admin/customorder/order/10513/edit/ with this status, it should switch the process "sent to the client", but this does not happen. This blindness of boxing occurs only at the stage of the status "Administration at the city of Kiev. Please check the notification about the arrival"