Action "Update order status in Rozetka Seller API" gives strange message / rozetka_order_status_action_change_status (attempt 2)

Question

I ask the developers to give an answer on the task ne-peredalo-status--rozetkaorderstatusactionchangestatus/#answer12373
Since Sukhanitsky began to answer and the rule "developers do not look at the task if someone has already answered in the task" worked
Essentially the answers are:
1. Why in rare cases does not change the status on the outlet (an example of an order is in the task)?
2. Why does it not update the TTN and at what stages does it allow it to be done (official versions) and why is the TTN field not even in the log during transmission?

Answer 1

Тиндик Максим Вадимович

OneBox production

Kupriyan Vladislav Valerievich wrote:
1. Why in rare cases does not change the status on the outlet (an example of an order is in the task)?

It can give an error, following the example as I answered today in a similar task (Update locked by purchase status).
In this case, this is a question for Rozetka - what does this mean.

Kupriyan Vladislav Valerievich wrote:
2. Why does it not update the TTN and at what stages does it allow it to be done (official versions) and why is the TTN field not even in the log during transmission?

In case of an error, the logs are not written. There is a separate task about the logs - write the TOR and you will be assessed for their improvement.

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22.12.2020, 16:22

Original comment available on version: ru

Action "Update order status in Rozetka Seller API" gives strange message / rozetka_order_status_action_change_status (attempt 2)

Answers:

Thanks for your choice.