Nova Poshta branch number
Hello.
When moving to the next stage, the number of the new post office changes.
This is not the first case, earlier they attributed it to the manager's inattention.
When placing an order, the manager indicates the branch number manually (selects from the drop-down list) in the interface block (TTN parameters) in the example should be number No. 240. until the next step everything is correct.
When you go to the stage (Payment received), the number of the department changes to No. 1. (Corrected to #240, kept)
But when creating a TTN through an automatic action, it still remains #1.
Link to the process in which the problem was caught.
https://box.beautyfactory.in.ua/admin/customorder/order/82789/edit/
Help me to understand.
Original question is available on version: ru
When moving to the next stage, the number of the new post office changes.
This is not the first case, earlier they attributed it to the manager's inattention.
When placing an order, the manager indicates the branch number manually (selects from the drop-down list) in the interface block (TTN parameters) in the example should be number No. 240. until the next step everything is correct.
When you go to the stage (Payment received), the number of the department changes to No. 1. (Corrected to #240, kept)
But when creating a TTN through an automatic action, it still remains #1.
Link to the process in which the problem was caught.
https://box.beautyfactory.in.ua/admin/customorder/order/82789/edit/
Help me to understand.
Answers:
Hello. Tell me, are you changing the recipient's branch in the "TTN Parameters" block?
18.12.2020, 14:37
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
Hello. Tell me, are you changing the recipient's branch in the "TTN Parameters" block?
Maybe yes. If we understand each other correctly.
"When placing an order, the manager indicates the branch number manually (selects from the drop-down list) in the interface block (TTN parameters)"
screenshot-box.beautyfactory.in.ua-2020.12.21-10_24_47.png
screenshot-box.beautyfactory.in.ua-2020.12.21-10_28_14.png
21.12.2020, 10:29
Original comment available on version: ru
About a week ago there was a problem with the initialization of this block and saving the values of the branches. Now, as far as I understand, this problem should not happen again.
25.12.2020, 17:38
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
About a week ago there was a problem with the initialization of this block and saving the values of the branches. Now, as far as I understand, this problem should not happen again.
Thanks, we'll be watching.
28.12.2020, 09:11
Original comment available on version: ru
Hello, the branch number has changed again, or rather disappeared. Noticed after the stage the order is confirmed.
https://box.beautyfactory.in.ua/admin/customorder/order/93315/edit/
https://box.beautyfactory.in.ua/admin/customorder/order/93315/edit/
31.12.2020, 10:04
Original comment available on version: ru
Hello, the branch number has changed again
Here is a link to the process.
https://box.beautyfactory.in.ua/admin/customorder/order/100498/edit/
Here is a link to the process.
https://box.beautyfactory.in.ua/admin/customorder/order/100498/edit/
28.01.2021, 11:56
Original comment available on version: ru
Hello, the branch number has changed again
Here is a link to the process.
https://box.beautyfactory.in.ua/admin/customorder/order/108058/edit/
Here is a link to the process.
https://box.beautyfactory.in.ua/admin/customorder/order/108058/edit/
03.02.2021, 11:28
Original comment available on version: ru
Good afternoon. You can show on video or tell how you manage to do it7
03.02.2021, 13:07
Original comment available on version: ru
Good afternoon. Well, I have no idea how the video will help. None of the above has changed.
And how it turns out, we ourselves want to know.
The manager both filled out the order and fills it out. Leads to the payment stage. Further accounting and warehouse. The warehouse already writes out the TTN by automatic action (or creates if there are many places). It's all. But everything turns out already when the order arrived at the department.
What can be done is with this manager who most often jumps out to talk about this problem. https://box.beautyfactory.in.ua/admin/shop/users/36968/
And how it turns out, we ourselves want to know.
The manager both filled out the order and fills it out. Leads to the payment stage. Further accounting and warehouse. The warehouse already writes out the TTN by automatic action (or creates if there are many places). It's all. But everything turns out already when the order arrived at the department.
What can be done is with this manager who most often jumps out to talk about this problem. https://box.beautyfactory.in.ua/admin/shop/users/36968/
03.02.2021, 15:40
Original comment available on version: ru
hello again
Here is a link to the process. Should have been 77
https://box.beautyfactory.in.ua/admin/customorder/order/106190/edit/
Here is a link to the process. Should have been 77
https://box.beautyfactory.in.ua/admin/customorder/order/106190/edit/
04.02.2021, 11:59
Original comment available on version: ru
similar problem in clients, process history axis: https://prnt.sc/y9gge7
https://crm.dobavki.ua/admin/customorder/order/190744/history/?page=7
є th іnshі apply.
https://crm.dobavki.ua/admin/customorder/order/190744/history/?page=7
є th іnshі apply.
04.02.2021, 13:22
Original comment available on version: ru
made changes, unloaded on the specified projects. Please monitor the situation from now
05.02.2021, 16:11
Original comment available on version: ru
Good. But the manager told me a minute ago. But there, according to the time frame, it was up to the decision.
https://box.beautyfactory.in.ua/admin/customorder/order/110228/edit/
https://box.beautyfactory.in.ua/admin/customorder/order/110228/edit/
05.02.2021, 16:17
Original comment available on version: ru
State two facts.
1. I have read your message and will monitor.
2. Today there was a mistake again. Until you make changes.
1. I have read your message and will monitor.
2. Today there was a mistake again. Until you make changes.
05.02.2021, 16:53
Original comment available on version: ru
Bodyako Dmitry
dev wrote:
made changes, unloaded on the specified projects. Please monitor the situation from now
dyakuyu, let's stezhite
08.02.2021, 11:33
Original comment available on version: ru
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