no response to tickets

Question

Hello , 2 days there is no support for created requests , when should I expect ?
https://crm-onebox.com/en/support/logistics-and-delivery-services/2901-oshibka-t...
https://crm-onebox.com/en/support/business-processes/2898-oshibka-pri-perehode-n...

Answer 1

let him cook

OneBox production

Good afternoon. People who reply on the forum only look at open processes WITHOUT outside comments. When you yourself leave a comment in the task, no one automatically looks at the task, because the comment is already there, which most likely means that someone answered. What conclusions should be drawn from: you should not write something in the comments in your own ticket

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10.11.2020, 18:36

Original comment available on version: ru

no response to tickets

Answers:

Thanks for your choice.