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Does not pull up the contact person

Congratulations! When creating a TTN, the contact person is not pulled up. Everything is spelled out in the personal account settings. With the API for another individual entrepreneur, everything works fine. Please help fix it

https://tiva.crm-onebox.com/
Original question is available on version: ua

Answers:

You need to go to the personal account of the new mail and find the exact name of the company. Copy the name of the company there and paste it into the settings of the account with us. If this does not work, perhaps it is worth giving an example of the page so that you can see where you made a mistake in the name.
вчера, 16:16
Original comment available on version: ru

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