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It does not change the stage of the process when the NP order is received, everything was working until 13.00 yesterday

Good day,

Example process: https://owwa.crm-onebox.com/540195/

The status of the parcel is Received, but the order stage has not changed. Also, you noticed that yesterday it said Shipment received, and today only one word Received, maybe something has changed in the statuses?

Please help to solve the problem.
Original question is available on version: ua

Answers:

Good day.
Perhaps these are some changes on the part of Nova Poshta with the name of the statuses.
Please clarify - is the problem now relevant for all orders?
26.09.2023, 09:33
Original comment available on version: ua

Андрій
CEO, owwa.com.ua
No, the problem solved itself the same day, thanks!
27.09.2023, 11:02
Original comment available on version: ua

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