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TTN is not created for UkrPoshta due to PVTR

Guys, I can't create TTN Ukrposhta. There are branches that do not have an address, that is, they say "Served by a re-delivery mail call" (see screenshot), and without this it is not possible to create a TTN automatically.
Please tell me how can I solve this issue?
Original question is available on version: ru

Answers:

1. What error does it give when creating
2. What is the order
3. If you create manually, then everything is ok?
19.09.2022, 18:18
Original comment available on version: ru


bu
OneBox production wrote:
1. What error does it give when creating

Screen attached

bu
OneBox production wrote:
2. What is the order

Here is the original order - https://our-store.com.ua/58827/
And this is its test copy - https://our-store.com.ua/58945/ (To automatically create a TTN, use the "TEST" procedure)

bu
OneBox production wrote:
3. If you create manually, then everything is ok?

Yes, through manual creation - everything is ok. That is how, according to the original order, he created TTN
19.09.2022, 18:47
Original comment available on version: ru


bu
OneBox production wrote:
1. What error does it give when creating
2. What is the order
3. If you create manually, then everything is ok?

Tell me, is there a solution to this problem?
23.10.2022, 15:26
Original comment available on version: ru


bu
OneBox production wrote:
1. What error does it give when creating
2. What is the order
3. If you create manually, then everything is ok?

Tell me, is it possible to solve this somehow?
01.11.2022, 14:28
Original comment available on version: ru


bu
OneBox production wrote:
1. What error does it give when creating
2. What is the order
3. If you create manually, then everything is ok?

Good afternoon!
Please help me solve this problem
06.12.2022, 20:46
Original comment available on version: ru

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