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Creation of TTN with the field Weight

the integration has the following settings
accordingly, if you automatically create a TTN, then this number (4.79) is displayed in print
if in the process I put 5 in the Weight field, i.e. more than 4.79
then the printout shows this number
if less than 4.79 eg 2 then displays more ie 4.79
please tell me, is this a setting of the NP itself or can it be fixed?
Original question is available on version: ua

Answers:

You have default sizes in your settings: 24*21*38. According to the formula of the new post office, 24*21*38/4000=4.788 kg of volumetric weight.
New mail counts by the maximum weight, that is, when you put 5 - it counts 5. When you put 2, it takes your measurements
04.12.2021, 20:07
Original comment available on version: ua

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