Zamogilny Dmitry OneBox production Employee wrote: What action/block created TTH Justin for this order?
TTN Justin was created on a third-party website izi.ua, TTNs created on Prom and Rozetka are also not tracked
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Zamogilny Dmitry
OneBox production
Employee wrote:
What action/block created TTH Justin for this order?
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TTN Justin was created on a third-party website izi.ua, TTNs created on Prom and Rozetka are also not tracked
TTH statuses for orders created on third-party sites cannot be tracked in Onebox, which is why you cannot print TTH from the Justin block, because. an order number other than 54590 (in this case) is already stored on Justin's side.
TTH statuses for orders created on third-party sites cannot be tracked in Onebox, which is why you cannot print TTH from the Justin block, because. an order number other than 54590 (in this case) is already stored on Justin's side.
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Zamogilny Dmitry
OneBox production
Employee wrote:
Do you have the data of the same or another Justin cabinet on third-party sites?
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In the order that I wrote earlier, the data is different, but in this one https://onebox.leokor.com.ua/admin/customorder/order/54513/edit/ the data is the same as indicated on a third-party site
In fact, the system only tracked the order https://onebox.leokor.com.ua/admin/customorder/order/54542/edit/
Was the creation of TTN in it different from others?
[quote]
Zamogilny Dmitry
OneBox production
Employee wrote:
In fact, the system only tracked the order https://onebox.leokor.com.ua/admin/customorder/order/54542/edit/
Was the creation of TTN in it different from others?
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No different, it is also created on IZI.UA
I clarified the information on your situation, I recommend contacting Justin support and asking for a comment on why for different EHs for a seemingly single API key, you can both get complete information and an empty answer. Added a test log to https://onebox.leokor.com.ua/admin/shop/report/logs/ , it can be found by the keywords justin-test, it shows first the full answer for EN 419974374, and then an empty answer for EN 419897624
I clarified the information on your situation, I recommend contacting Justin support and asking for a comment on why for different EHs for a seemingly single API key, you can both get complete information and an empty answer.
Added a test log to https://onebox.leokor.com.ua/admin/shop/report/logs/ , it can be found by the keywords justin-test, it shows first the full answer for EN 419974374, and then an empty answer for EN 419897624
Zamogilny Dmitry OneBox production Employee wrote: I clarified the information on your situation, I recommend contacting Justin support and asking for a comment on why for different EHs for a seemingly single API key, you can both get complete information and an empty answer. Added a test log to https://onebox.leokor.com.ua/admin/shop/report/logs/ , it can be found by the keywords justin-test, it shows first the full answer for EN 419974374, and then an empty answer for EN 419897624
Thanks for your help
[quote]
Zamogilny Dmitry
OneBox production
Employee wrote:
I clarified the information on your situation, I recommend contacting Justin support and asking for a comment on why for different EHs for a seemingly single API key, you can both get complete information and an empty answer.
Added a test log to https://onebox.leokor.com.ua/admin/shop/report/logs/ , it can be found by the keywords justin-test, it shows first the full answer for EN 419974374, and then an empty answer for EN 419897624
[/quote]
Thanks for your help
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