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Customer discount

Необходимо организовать скидочную систему в компании?
У нас есть готовый компонент для работы со скидками!
Позволяет просматривать существующие и создавать новые уровни скидок для клиентов. В настройках вы сможете задать название скидки, ее тип (сумма или процент), значение, валюту, минимальную сумму с которой применять, поставщика и тд. Посмотреть компонент
https://vuuoksa-home.crm-onebox.com/
We have a group "Clients from 7000" (All contacts/Contact groups). It contains the field "Discount" and a discount of 5% is selected.
Next, we assigned one of the customers to this group and placed an order on his behalf. The order appeared in the section "All orders" /admin/customorder/order/774/ - but no discount was applied to the order. Tell me what are we doing wrong?
Original question is available on version: ru

Answers:

Good afternoon. Please tell me, or better yet, make a video about how you create an order and add products to it. Part of the functionality depends on the place through which this happens. Thanks
25.12.2020, 17:46
Original comment available on version: ru

Hello. Video recording is not possible. Ready to describe the situation in more detail.
We have 2 options to create an order and put goods into it.
1 way through the CRM admin panel in the "Orders", "Add Order" section, select the product and specify the buyer (which is previously associated with the group that has a 5% discount). At the same time, this window has a "Discount" field with available options (screenshot in It is clear that we need to automatically assign a 5% discount to such a user, because he is already assigned to a group that should have a discount, so we leave this field unchanged.
As a result, the client does not have a discount in the order in the "Orders" section.
2 way - through the site. https://vuoksa-home.ru/ We leave an order for the selected fabric with a phone number that corresponds to a user from the group with a discount. But in the "Orders" section on the site, this order appears without discounts.
28.12.2020, 08:43
Original comment available on version: ru

Dmitry, will you answer? Someone can help?
29.12.2020, 11:25
Original comment available on version: ru

The discount is applied to the order if there is a customer in it at the time the product is added to the process. Try to add some product to the current order with a customer who has a discount. It should be added with its discount
01.02.2021, 14:06
Original comment available on version: ru

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