Automation of payment creation upon receipt of an overlay and the transition of the order to the corresponding status of New Mail
It is not always the automatic creation of a payment tied to the transition of the order to the corresponding stage of New mail.
Those. Automation "Make a payment" is set up if the Order has passed to the stage of New mail "Deployment canceled. I have seen the order"
Two standard orders No. 3590 and No. 3601 cash on delivery for which are taken simultaneously. Both have identical settings. Why did the system transfer the order to the "Order completed" stage in one (3590), and not in the other (3601)?
And why didn't you create a payment in both?
Original question is available on version: ru
Those. Automation "Make a payment" is set up if the Order has passed to the stage of New mail "Deployment canceled. I have seen the order"
Two standard orders No. 3590 and No. 3601 cash on delivery for which are taken simultaneously. Both have identical settings. Why did the system transfer the order to the "Order completed" stage in one (3590), and not in the other (3601)?
And why didn't you create a payment in both?
Answers:
1. The process may not go to the stage after automating new mail if it receives an error when going to the stage. The error may be due to the actions that you set there, for example "Prohibit navigation depending on fields" (this is just an example, other actions can give errors)
2. I don’t see the payment action here https://7mart.crm-onebox.com/admin/shop/workflowstatus/99/action/new/
2. I don’t see the payment action here https://7mart.crm-onebox.com/admin/shop/workflowstatus/99/action/new/
09.11.2020, 14:02
Original comment available on version: ru
The action of making a payment should be triggered at the stage "Overlay received" At this stage, there are NO automations that could give an error.
So please explain how to solve this problem.
So please explain how to solve this problem.
09.11.2020, 14:08
Original comment available on version: ru
Dimov Denis Mikhailovich
Client wrote:
The action of making a payment should be triggered at the stage "Overlay received" At this stage, there are NO automations that could give an error.
So please explain how to solve this problem.
and how should the BP jump to the specified stage?
09.11.2020, 17:29
Original comment available on version: ru
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