Calls from Kyivstar Telephony are not synced

Question

Good afternoon! We have configured the integration of call records from Telephony into CRM. Now calls are not transferred to CRM, what could be the problem?

Answer 1

let him cook

OneBox production

Good afternoon. When parsing calls, it gives us a 403 error. Most likely you have the wrong token inserted here https://box.containers.ua/admin/shop/integrations/kyievstar/control/
We make a request using the link https://fmc.kyivstar.ua/api/onebox/v1/callhistory.json?token=YourToken

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19.05.2021, 11:08

Original comment available on version: ru

Calls from Kyivstar Telephony are not synced

Answers:

Thanks for your choice.