Binotel call error

binotel api response code = 0 write to them in TP

[quote] Ustimenko Igor OneBox CTO wrote: binotel api response code = 0 write to them in TP [/quote] Binotel reconnected all pushes, etc., all calls, call windows are displayed in the crm, but click to call does not work. We wrote to them in tp about this error, here is what they answered https://prnt.sc/ynnvjn What else could be the problem?

[quote] Korop Vladislav Pavlovich Employee wrote: [quote] Ustimenko Igor OneBox CTO wrote: binotel api response code = 0 write to them in TP [/quote] Binotel reconnected all pushes, etc., all calls, call windows are displayed in the crm, but click to call does not work. We wrote to them in tp about this error, here is what they answered https://prnt.sc/ynnvjn What else could be the problem? [/quote] I can of course issue a request and a response if you give access to the line

[quote] Ustimenko Igor OneBox CTO wrote: [quote] Korop Vladislav Pavlovich Employee wrote: [quote] Ustimenko Igor OneBox CTO wrote: binotel api response code = 0 write to them in TP [/quote] Binotel reconnected all pushes, etc., all calls, call windows are displayed in the crm, but click to call does not work. We wrote to them in tp about this error, here is what they answered https://prnt.sc/ynnvjn What else could be the problem? [/quote] I can of course issue a request and a response if you give access to the line [/quote] To the line you meant accesses to sip? If so, then they probably don't. They have special SIM cards that are in the phone and a call goes through them. And when they call from the phone and I have an internal number registered, I get a call window. I’ll also check with the binotel whether there are accesses to the sip

[quote] Ustimenko Igor OneBox CTO wrote: [quote] Korop Vladislav Pavlovich Employee wrote: [quote] Ustimenko Igor OneBox CTO wrote: binotel api response code = 0 write to them in TP [/quote] Binotel reconnected all pushes, etc., all calls, call windows are displayed in the crm, but click to call does not work. We wrote to them in tp about this error, here is what they answered https://prnt.sc/ynnvjn What else could be the problem? [/quote] I can of course issue a request and a response if you give access to the line [/quote] Sent accesses to a task in the box

[quote] Ustimenko Igor OneBox CTO wrote: [quote] Korop Vladislav Pavlovich Employee wrote: [quote] Ustimenko Igor OneBox CTO wrote: [quote] Korop Vladislav Pavlovich Employee wrote: [quote] Ustimenko Igor OneBox CTO wrote: binotel api response code = 0 write to them in TP [/quote] Binotel reconnected all pushes, etc., all calls, call windows are displayed in the crm, but click to call does not work. We wrote to them in tp about this error, here is what they answered https://prnt.sc/ynnvjn What else could be the problem? [/quote] I can of course issue a request and a response if you give access to the line [/quote] Sent accesses to a task in the box [/quote] Well, then put the consultation in boxing. [/quote] set

The question that was decided I reset the request and response to binotel, they replied that we are using the "old API" and reset the current documentation, you may need to update the integration, the full answer is: Please note that an outdated version of the API is used, currently building a signature is not required, below is the current API documentation The capabilities of the API are described in the document at the link below: How you can use the API "Link to the API library": https://www.binotel.ua/files/library/binotel-api-4.0.0-samples.zip There are 3 APIs in the examples: API documentation: http://developers.binotel.ua/ API CALL SETTINGS: used to manage calls and integrate Binotel PBX with your CRM API CALL COMPLETED: used to notify your script of each completed call. Usually used to integrate Binotel PBX with your CRM REST API: used to receive all information from the personal account (calls, clients, tasks, settings) and initiate calls. Each API has its own README file. Please read them very carefully! Technical support and consultations on the API are carried out by the technical support department by email support@binotel.ua.

[quote] Korop Vladislav Pavlovich Employee wrote: The question that was decided I reset the request and response to binotel, they replied that we are using the "old API" and reset the current documentation, you may need to update the integration, the full answer is: Please note that an outdated version of the API is used, currently building a signature is not required, below is the current API documentation The capabilities of the API are described in the document at the link below: How you can use the API "Link to the API library": https://www.binotel.ua/files/library/binotel-api-4.0.0-samples.zip There are 3 APIs in the examples: API documentation: http://developers.binotel.ua/ API CALL SETTINGS: used to manage calls and integrate Binotel PBX with your CRM API CALL COMPLETED: used to notify your script of each completed call. Usually used to integrate Binotel PBX with your CRM REST API: used to receive all information from the personal account (calls, clients, tasks, settings) and initiate calls. Each API has its own README file. Please read them very carefully! Technical support and consultations on the API are carried out by the technical support department by email support@binotel.ua. [/quote] Great, Binotel stopped (removed) support for API 3.0 version, thereby breaking the work of 800 customers of our company. You now have 2 options: 1. The Binotel company enters the forum and publicly writes an apology that they did not warn about the API change and then we will do the integration with the new API at our own expense 2. Any client pays 4 hours for refactoring to a new API.

[quote] Ustimenko Igor OneBox CTO wrote: [quote] Korop Vladislav Pavlovich Employee wrote: The question that was decided I reset the request and response to binotel, they replied that we are using the "old API" and reset the current documentation, you may need to update the integration, the full answer is: Please note that an outdated version of the API is used, currently building a signature is not required, below is the current API documentation The capabilities of the API are described in the document at the link below: How you can use the API "Link to the API library": https://www.binotel.ua/files/library/binotel-api-4.0.0-samples.zip There are 3 APIs in the examples: API documentation: http://developers.binotel.ua/ API CALL SETTINGS: used to manage calls and integrate Binotel PBX with your CRM API CALL COMPLETED: used to notify your script of each completed call. Usually used to integrate Binotel PBX with your CRM REST API: used to receive all information from the personal account (calls, clients, tasks, settings) and initiate calls. Each API has its own README file. Please read them very carefully! Technical support and consultations on the API are carried out by the technical support department by email support@binotel.ua. [/quote] Great, Binotel stopped (removed) support for API 3.0 version, thereby breaking the work of 800 customers of our company. You now have 2 options: 1. The Binotel company enters the forum and publicly writes an apology that they did not warn about the API change and then we will do the integration with the new API at our own expense 2. Any client pays 4 hours for refactoring to a new API. [/quote] The old api works, the client is OK. I just dropped their letter to you so that you are aware, perhaps in the new version they would immediately make a new api.

[quote] Korop Vladislav Pavlovich Employee wrote: [quote] Ustimenko Igor OneBox CTO wrote: [quote] Korop Vladislav Pavlovich Employee wrote: The question that was decided I reset the request and response to binotel, they replied that we are using the "old API" and reset the current documentation, you may need to update the integration, the full answer is: Please note that an outdated version of the API is used, currently building a signature is not required, below is the current API documentation The capabilities of the API are described in the document at the link below: How you can use the API "Link to the API library": https://www.binotel.ua/files/library/binotel-api-4.0.0-samples.zip There are 3 APIs in the examples: API documentation: http://developers.binotel.ua/ API CALL SETTINGS: used to manage calls and integrate Binotel PBX with your CRM API CALL COMPLETED: used to notify your script of each completed call. Usually used to integrate Binotel PBX with your CRM REST API: used to receive all information from the personal account (calls, clients, tasks, settings) and initiate calls. Each API has its own README file. Please read them very carefully! Technical support and consultations on the API are carried out by the technical support department by email support@binotel.ua. [/quote] Great, Binotel stopped (removed) support for API 3.0 version, thereby breaking the work of 800 customers of our company. You now have 2 options: 1. The Binotel company enters the forum and publicly writes an apology that they did not warn about the API change and then we will do the integration with the new API at our own expense 2. Any client pays 4 hours for refactoring to a new API. [/quote] The old api works, the client is OK. I just dropped their letter to you so that you are aware, perhaps in the new version they would immediately make a new api. [/quote] I don't know for how long but my answer is still relevant PS in the documentation there are no methods already, even which are wired with us. So good luck)