Pop-ups stopped appearing when receiving an incoming call
We use integration with binotel, they have a webhook installed
Everything worked before.
Original question is available on version: ua
Everything worked before.
Answers:
Good afternoon.
Since there is no clarification on which system we are talking about, I recommend you:
1. Check for system logs in binotel files
2. If they are not there - contact binotel technical support - perhaps your server IP has changed and you need to change the settings on their side
Since there is no clarification on which system we are talking about, I recommend you:
1. Check for system logs in binotel files
2. If they are not there - contact binotel technical support - perhaps your server IP has changed and you need to change the settings on their side
вчера, 13:41
Original comment available on version: ua
CRM is connected to https://crm.bigmag.ua/
I contacted binotel, they say everything is set up, for example, utm from binotel is transmitted correctly
I contacted binotel, they say everything is set up, for example, utm from binotel is transmitted correctly
вчера, 13:46
Original comment available on version: ua
https://crm.bigmag.ua/admin/shop/report/shopuservoip/
and as if the calls are being registered
check that employees have correctly entered their extension numbers and that pop-up windows are not blocked
and as if the calls are being registered
check that employees have correctly entered their extension numbers and that pop-up windows are not blocked
вчера, 13:57
Original comment available on version: ua
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