Pop-ups stopped appearing when receiving an incoming call

Good afternoon.
Since there is no clarification on which system we are talking about, I recommend you:
1. Check for system logs in binotel files
2. If they are not there - contact binotel technical support - perhaps your server IP has changed and you need to change the settings on their side

CRM is connected to https://crm.bigmag.ua/
I contacted binotel, they say everything is set up, for example, utm from binotel is transmitted correctly

https://crm.bigmag.ua/admin/shop/report/shopuservoip/
and as if the calls are being registered
check that employees have correctly entered their extension numbers and that pop-up windows are not blocked

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[2](https://www.google.com/)
https://www.google.com/ [3]
[Link text](https://www.google.com/ "4")
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[7][1] ... [1]: https://www.google.com/
[8][Google] ... [Google]: https://www.google.com/
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\[10\]\(https://www.google.com/ \"Hint\")
[url=silka]anchor[/url]

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