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Telephony integration

Good afternoon There was a problem with Lirax integration.but
Boxing https://4beauty.1b.app/app/lirax/
Answer from Lirax technical support:
"Your server has blocked requests (firewall) from 193.29.229.29
Ensure access on port 443."
How can I connect this telephony to the Box?
Original question is available on version: ru Інтегратор CRM+ERP. Компания Olmonic

Answers:

Good afternoon.
There are no rules on the server that can bork port 443, because this is the HTTPS web protocol port
As I understand it, you are sending orders from telephony to the wrong URL, you are sending to
/app/lirax
Accordingly, you get 404
And you need to
/LiraX
31.05.2023, 15:06
Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Tasun Sergey Vladimirovich
OneBox production wrote:
Good afternoon.
There are no rules on the server that can block port 443, because this is the HTTPS web protocol port
As I understand it, you send requests from telephony to the wrong URL, you send to
/app/lirax
Accordingly, you get 404
And you need to
/LiraX

Interesting, but it worked.
And can the API key be tied to a user in the system or does it have to be separate?
31.05.2023, 15:55
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

You can look in the logging, in the integration logs Lirax-2023-05-31.log
/app/app-api/
or full log for today
/admin/logs/showall/ajax/?file=Lirax-2023-05-31.log
31.05.2023, 17:27
Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Tasun Sergey Vladimirovich
OneBox production wrote:
You can look in the logging, in the integration logs Lirax-2023-05-31.log
/app/app-api/
or full log for today
/admin/logs/showall/ajax/?file=Lirax-2023-05-31.log

Thanks a lot!
01.06.2023, 10:47
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

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