Inaccuracies in robotic integration

Good afternoon! [quote] mcapina14@gmail.com wrote: 1. By lifting marks call 05/03/2022 11:59:39 PM http://img.ringostat.com/ruda/WB3L30.png Calls on calls are not possible not at the call itself, nor at the card contact. De same їх to look over that іz nаshtuvan іntegratsії mozhe vykonan not so (please revіrit)? [/quote] In the automatic action once a minute ( /app/automatization/minute/edit/ ) for importing calls from ringostat, you must check the box to add UTM tags. [quote] mcapina14@gmail.com wrote: 2. http://img.ringostat.com/ruda/WB3RET.png do not choose, earlier it was possible to put your integration in the middle of the drop-down list, tobto, Ringostat At the same time, it is possible to reverse it, but the name of integration does not appear. Chi є tse pardon nalashtuvan that yakscho turn "empty field" all pratsyuvatime? [/quote] To display fields in this list, you need to create them here /app/contact/setting/contactfield/ . After that, in the contact interface, you can display the created field and fill it in. And in the application settings, that is, here http://img.ringostat.com/ruda/WB3RET.png , it will already be possible to select this field. [quote] mcapina14@gmail.com wrote: 3. If you reverse the subtype "outgoing call" http://img.ringostat.com/ruda/WB42VT.png and filter out the calls, then the result of the output = 0, which is not clear. In the middle of all calls without filtering, weekend calls appear, but I can’t see any of them, why so? [/quote] An outgoing call (event) is one in which the caller is an employee (the access level is "Employee" or "Administrator"), and the person being called is not an employee.

Good day. 1. The checkbox for transferring tags is enabled http://img.ringostat.com/ruda/YYWE2T.png, but tags are not transferred. 2. Here is a hint for a hint, a tse pitanya virishene. 3. The test was carried out in the following order: a doctor was set up at the nurse's office and assigned to him with a telephony, equal to the administrator's access. From the very beginning of the sip, the breaks were broken, the SRM had a splintering vikno about it, but at the same time, when filtering, this wikk was not left. If you want the telephone number of the caller to appear as the additional number of the practitioner, the number to whom you call is the current number of the client who was called.

[quote] mcapina14@gmail.com wrote: 1. The checkbox for transferring tags is enabled http://img.ringostat.com/ruda/YYWE2T.png, but tags are not transferred. [/quote] utm tags will not be displayed in the event itself. If you turn an event into a process, that is, create a task / order from a call, then they (utm tags) are immediately added to the created process. [quote] mcapina14@gmail.com wrote: 3. The test was carried out in the following order: a doctor was set up at the nurse's office and assigned to him with a telephony, equal to the administrator's access. From the very beginning of the sip, the breaks were broken, the SRM had a splintering vikno about it, but at the same time, when filtering, this wikk was not left. If you want the telephone number of the caller to appear as the additional number of the practitioner, the number to whom you call is the current number of the client who was called. [/quote] Also check that the "Employee" checkbox is enabled in the card of this employee [file]15202[/file] .

1. What is your fault? You can give, be a kindness, a greater blow to the blow. I did it for a weekly BP http://img.ringostat.com/ruda/11A78OH.png, there the mark is also not automatic. 3. Badge є http://img.ringostat.com/ruda/11A6AM8.png New link http://img.ringostat.com/ruda/11A6RVS.png, on the screen you can see that there is a new link from the practitioner's supplementary number to the client's number With filtering, the call still does not work http://img.ringostat.com/ruda/11A6X8P.png What can you override?

Good day. 1. The cards do not have a similar interface, as you have on the screen. Add additional fields http://img.ringostat.com/ruda/125LVL1.png, but there can’t be any in front of them, as a whole, like you have on the screen. I ask you to write according to the croques de sama, you need to know what you enter yourself, so that you can find the closing of the food chain. 3. Inserted notes that the client has the card for the contact.