Viber message not replying
I can't reply to a message in a task created automatically with Viber.
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Chat with Viber has been added and configured -
Link to Box https://tt4545.crm-onebox.com/
Issue link https://tt4545.crm-onebox.com/admin/customorder/issue/48/edit/
Original question is available on version: ru
Comments feed settings -
Chat with Viber has been added and configured -
Link to Box https://tt4545.crm-onebox.com/
Issue link https://tt4545.crm-onebox.com/admin/customorder/issue/48/edit/
Answers:
Because there is no client in the process.
But it is not there because viber sends a request with a message without the user's contact information - and you most likely do not have the global setting "Allow adding a user without contact information" enabled in your system.
Turn it on - it will create a contact and add a viber token to it - you can then combine it with the desired contact and use it as a client further.
But it is not there because viber sends a request with a message without the user's contact information - and you most likely do not have the global setting "Allow adding a user without contact information" enabled in your system.
Turn it on - it will create a contact and add a viber token to it - you can then combine it with the desired contact and use it as a client further.
20.04.2021, 18:29
Original comment available on version: ru
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