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Will integration with Facebook, Instagram be simplified for cloud users? Cloud services usually provide simplified / uncomplicated integration.
Can you please share the working instructions? We need these two integrations. We can not set up messages to come. Didn't find anything about it on the forum.
Original question is available on version: ru

Answers:

We cannot simplify it, because it does not depend on us. This is the policy of these services.
on our YouTube channel there is a video on connecting these integrations
what exactly is not working for you?
24.02.2021, 15:06
Original comment available on version: ru


Ustimenko Igor
OneBox CTO wrote:
We cannot simplify it, because it does not depend on us. This is the policy of these services.
on our YouTube channel there is a video on connecting these integrations
what exactly is not working for you?

The instruction is already outdated, apparently because FB is updated quite often.
It would be nice to update the video instruction.
even the first step of creation is already different. https://i.imgur.com/vBoDeWC.png
24.02.2021, 16:37
Original comment available on version: ru


Kornev Mikhail
Ergo wrote:

Ustimenko Igor
OneBox CTO wrote:
We cannot simplify it, because it does not depend on us. This is the policy of these services.
on our YouTube channel there is a video on connecting these integrations
what exactly is not working for you?

The instruction is already outdated, apparently because FB is updated quite often.
It would be nice to update the video instruction.
even the first step of creation is already different. https://i.imgur.com/vBoDeWC.png

will update in the future
already on the new system
24.02.2021, 16:38
Original comment available on version: ru


Ustimenko Igor
already on the new system

What do you mean by new system?
03.03.2021, 02:05
Original comment available on version: ru


Filonenko Sergey Yurievich
Client wrote:
What do you mean by new system?

soon we will have a new OneBox OS system on which everything will be radically different user-oriented
03.03.2021, 08:59
Original comment available on version: ru

Please help with FB integration.
Are there any up-to-date instructions? Especially how to pass the annual check. The problem is that we had our own domain, and now crm-onebox.com
Integration failed
21.08.2021, 11:13
Original comment available on version: ru


Kornev Mikhail wrote:
Please help with FB integration.
Are there any up-to-date instructions? Especially how to pass the annual check. The problem is that we had our own domain, and now crm-onebox.com
Integration failed

if you need to collect leads, there is an instruction here https://crm-onebox.com/ru/support/onebox-official-news/7294-kriticheskaya-proble...
if you need FB messanger, then you practically need to pass the test just turn on those checkboxes that were in the instructions on the video
24.08.2021, 11:15
Original comment available on version: ru

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