Can't get leads from Facebook

From your description it is not clear what and where you have configured. Provide a more detailed description with links.

According to your instructions, I received Facebook App ID and Facebook App Secret from the application. https://prnt.sc/wpyyll Registered them in boxing https://onebox.constantagro.com.ua:44553/admin/shop/integrations/facebook-integration/control/ I added a platform and registered the address of my box there. Then I created minute automation https://onebox.constantagro.com.ua:44553/admin/auto/action/minute/edit/#done Next, I added the API Marketing product, received an access token and registered it in the box in the corresponding automatic action field. https://prnt.sc/wpxe81 Next, I followed this link https://developers.facebook.com/tools/explorer/?classic=0 Added permission leads_retrieval https://prnt.sc/wpxq8i Previously obtained extended access to this permission via the request form https://prnt.sc/wpyckd I created a lead form and copied the ID from there into the corresponding automatic action field. I filled out the lead form and did not wait for anything in the box.

https://prnt.sc/xfpjrq All necessary permits have been obtained. But the result didn't change... What am I doing wrong?

Exactly the same error {"error":{"message":"Unsupported get request. Object with ID '413370253105811' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https:\ /\/developers.facebook.com\/docs\/graph-api","type":"GraphMethodException","code":100,"error_subcode":33,"fbtrace_id":"AkdfRlI1AGnKoEnUfUyyQz4"}} I recommend that you contact Facebook tech support to clarify this point. Perhaps either there are not enough rights, or your application requires verification. Here is an example of a query string (you need to substitute access_token) https://graph.facebook.com/v3.1/413370253105811/leads?access_token=&limit=10000&fields=ad_id,ad_name,adset_id,adset_name,created_time,field_data,campaign_id,campaign_name

The problem has not been resolved so far. I don't understand where I'm making a mistake. It turns out that I can't get the ads_management permission because I can't record a screencast with a working function because I don't have enough permissions... Do I understand correctly that the service https://developers.facebook.com/tools/explorer/?classic=0 is used just to test the work? If yes, then I take the token from there https://prnt.sc/100p8i1 I put in the request: [quote] Tyndyk Maxim Vadimovich Administrator wrote: Here is an example of a query string (you need to substitute access_token) https://graph.facebook.com/v3.1/413370253105811/leads?access_token=&limit=10... [/quote] and I get the same answer as you. Lead forms definitely exist.