BUG! No cash on delivery from Nova Poshta
Good afternoon! Cash on delivery for NP is not carried out automatically!!
Even though it worked before! Didn't change anything, but it stopped working..
Original question is available on version: ru
Even though it worked before! Didn't change anything, but it stopped working..
Answers:
Good afternoon!! Please indicate what functionality should be used to pull payments?!
17.12.2020, 12:04
Original comment available on version: ru
Automation is configured as follows: The transition from one stage to another is tied to the fact of a change in the status of the parcel at Nova Poshta. When the BP automatically goes to the stage, the Box should automatically create a payment. However, for some reason he stopped doing it. Previously worked.
https://prnt.sc/w9nf9a
https://7mart.crm-onebox.com/admin/shop/workflow/12/constructor/
https://prnt.sc/w9nf9a
https://7mart.crm-onebox.com/admin/shop/workflow/12/constructor/
25.12.2020, 12:08
Original comment available on version: ru
Step actions are created on behalf of the author or responsible process. The action of creating payments can very often throw an error. Since the transition to the stage is carried out by cron, this error is shown by cron. To avoid such situations, leave only the action of new mail at the stage and remove the action of creating a payment to the stage that the user goes to on his own so that he can see the error. Thank you.
25.12.2020, 17:09
Original comment available on version: ru
The "Overlay received" stage is specially designed so that when the process automatically proceeds to this stage, a payment is created automatically. This is the meaning of the stage!
How to make it so that when synchronizing the status of New mail with Box about the fact that the overlay was received, Box would automatically create a payment based on the additional field?
How to make it so that when synchronizing the status of New mail with Box about the fact that the overlay was received, Box would automatically create a payment based on the additional field?
26.12.2020, 11:11
Original comment available on version: ru
Cron is a process that runs status change actions from new mail.
Boxing in most cases will create a payment anyway, your problem is that either the author / responsible process does not have access rights to create it, or there are some problems with the payment amount, etc.
Boxing in most cases will create a payment anyway, your problem is that either the author / responsible process does not have access rights to create it, or there are some problems with the payment amount, etc.
28.12.2020, 16:29
Original comment available on version: ru
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