Improvements on Telegram
2020-08-20 12:48:05
How many hours of programming will it take to finalize
Telegram
The ability to record a conversation and save voice communication when a client calls via Telegram.
Switching to another line when receiving a call in CRM via Telegram?
Original question is available on version: ru
Telegram
The ability to record a conversation and save voice communication when a client calls via Telegram.
Switching to another line when receiving a call in CRM via Telegram?
Answers:
Hello.
Telegram does not provide any options for interacting with user accounts. You can only receive data that the user writes telegrams to bots. Accordingly, correspondence / voice messages / call recording between two contacts cannot be obtained via the Telegram api.
Telegram does not provide any options for interacting with user accounts. You can only receive data that the user writes telegrams to bots. Accordingly, correspondence / voice messages / call recording between two contacts cannot be obtained via the Telegram api.
20.08.2020, 19:46
Original comment available on version: ru
Bodyako Dmitry wrote:
Hello. Telegram does not provide any options for interacting with user accounts. You can only receive data that the user writes telegrams to bots. Accordingly, correspondence / voice messages / call recording between two contacts cannot be obtained via the Telegram api.
If a call or an audio message will be a bot, is it possible to implement it?
20.08.2020, 20:45
Original comment available on version: ru
Yes, everything you write to the bot can be dragged into crm
21.08.2020, 11:22
Original comment available on version: ru
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