check fiscalization error (Checkbox)
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"The amount of payments cannot be less than the amount of the check"
everything seems to be enough:
http://prntscr.com/uy13o4
how so?
Original question is available on version: ru
everything seems to be enough:
http://prntscr.com/uy13o4
how so?
Answers:
At the moment, in the process https://adapter.crm-onebox.com/admin/customorder/order/4206/edit/ the amount of payments is less than the amount of the process. And Checkbox does not allow such orders to be fiscalized.
Please provide a link to the process, where the amount of payments corresponds to the amount of the process and this error is repeated.
Please provide a link to the process, where the amount of payments corresponds to the amount of the process and this error is repeated.
13.10.2020, 16:16
Original comment available on version: ru
y
Tyndyk Maxim Vadimovich Administrator wrote:
At the moment, in the process https://adapter.crm-onebox.com/admin/customorder/order/4206/edit/ the amount of payments is less than the amount of the process. And Checkbox does not allow fiscalizing such orders. Please provide a link to the process, where the amount of payments corresponds to the amount of the process and this error is repeated.
question asked no answer
https://crm-onebox.com/ru/support/integration-with-onebox/1945-chek-ot-checkbox-...
it had to be decided somehow.
decided so
https://prnt.sc/uyj1j3
when fiscalizing a check, the required amount is posted before.
then I delete them.
but in this process it doesn't work for some reason
Tyndyk Maxim Vadimovich Administrator wrote:
At the moment, in the process https://adapter.crm-onebox.com/admin/customorder/order/4206/edit/ the amount of payments is less than the amount of the process. And Checkbox does not allow fiscalizing such orders. Please provide a link to the process, where the amount of payments corresponds to the amount of the process and this error is repeated.
question asked no answer
https://crm-onebox.com/ru/support/integration-with-onebox/1945-chek-ot-checkbox-...
it had to be decided somehow.
decided so
https://prnt.sc/uyj1j3
when fiscalizing a check, the required amount is posted before.
then I delete them.
but in this process it doesn't work for some reason
13.10.2020, 17:28
Original comment available on version: ru
and here is the process where everything worked out as it should.
https://adapter.crm-onebox.com/admin/customorder/order/4426/edit/
here is the screenshot
http://prntscr.com/uyl3p4
https://adapter.crm-onebox.com/admin/customorder/order/4426/edit/
here is the screenshot
http://prntscr.com/uyl3p4
13.10.2020, 18:54
Original comment available on version: ru
Mironenko Dmitry
Client wrote:
question asked no answer
https://crm-onebox.com/en/support/integration-with-onebox/1945-chek-ot-checkbox-...
it had to be decided somehow.
decided so
https://prnt.sc/uyj1j3
when fiscalizing a check, the required amount is posted before.
then I delete them.
but in this process it doesn't work for some reason
please do not mix different questions from different topics in one - this complicates the solution of a specific issue
Mironenko Dmitry wrote:
and here is the process where everything worked as it should.https://adapter.crm-onebox.com/admin/customorder/order/4426/edit/here is the screenshot
that is, there is no problem if the amount of payments corresponds to the amount of the process?
14.10.2020, 13:43
Original comment available on version: ru
Yes.
in other orders, the amount will be added and the check will be printed
in other orders, the amount will be added and the check will be printed
15.10.2020, 23:35
Original comment available on version: ru
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