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Telegram does not create a process per message

Telegram integration set up https://rozpakui.crm-onebox.com/admin/telegram/settings/
Enabled action to turn messages into a process
https://rozpakui.crm-onebox.com/admin/auto/action/minute/edit/
I write to the bot in telegram https://prnt.sc/uw1vea
I look at the boxing logs, I immediately receive a push with messages https://prnt.sc/uw1vts
It turns out that messages reach the box, but the process itself is not created
https://rozpakui.crm-onebox.com/admin/customorder/lead/?workflowid=25&search...
Tell me why the process is not created for messages in telegrams and what needs to be done to make it work.
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

Push you looked, but that it does not have a phone or email did not look)
Turn on the setting "Allow adding a user without contact details"
09.10.2020, 13:52
Original comment available on version: ru

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