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Chechbox - authorization pardon

I live!
Process action: Opening a new shift by a user (cashier)
http://joxi.ru/E2pG3jLiGG69jm
you see a pardon - Wrong login or password.
http://joxi.ru/n2Y6LQBteeQbvA
At the office https://my.checkbox.in.ua/ I log in with a given login and password.
Why?
Original question is available on version: ru

Answers:

perhaps this is due to the fact that you are trying to connect to the test environment - https://prnt.sc/uvzme9 , but you are using working access, not test
Were you given access to the test environment separately?
09.10.2020, 11:37
Original comment available on version: ru

Dydyk Ihor
ПП
It's a pity that the inclusion of this checkbox does not give a pardon.
PS On the power to the checkbox support service, you can test the connection from OneBox, when this checkbox is enabled, it will be sent to you.
09.10.2020, 11:48
Original comment available on version: ru

here is the topic on checkbox - https://crm-onebox.com/ru/support/integration-with-onebox/1338-kak-rabotaet-inte...
there are painted almost all the settings that need to be done and what access to prescribe where
09.10.2020, 11:57
Original comment available on version: ru

Dydyk Ihor
ПП

Mulach Marina Anatolyevna Employee wrote:
here is the checkbox topic - https://crm-onebox.com/en/support/integration-with-onebox/1338-kak-rabotaet-inte... almost all the settings that need to be made and what accesses to register where are listed there

Dyakuyu!
09.10.2020, 12:45
Original comment available on version: ru

required software for integration
without it gives the following error
https://agents.checkbox.in.ua/agents/checkboxAgentSing/Windows/agent.signer%28v0...
documentation
https://docs.google.com/document/d/1U_zSY8w4TByXSQMHP0t4l3BsvjZnUeUP_G7FiCrc7vQ/...
and the password from the office is not suitable.
must be registered with the tax office
outlet
Cash register (in this case software)
and Cashier.
(Checkbox allows you to do all this from your account almost automatically)
and the cashier's password must be specified in the box.
11.10.2020, 00:42
Original comment available on version: ru

you need to write in box like this:
Cashier login
Cashier password
and not - "Checkbox API: login"
11.10.2020, 00:45
Original comment available on version: ru

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