Failed integration with Facebook
there was a working integration, all messages were received as tasks https://crm.mama.travel/admin/shop/workflowstatus/106/action/new/
does not work at the moment, is there any information regarding what changes were made in onebox that caused the failure? maybe the changes were on fb ...
Original question is available on version: ru
does not work at the moment, is there any information regarding what changes were made in onebox that caused the failure? maybe the changes were on fb ...
Answers:
Unfortunately, you have denied OneBox employees access to your box, so we cannot see exactly what the action is.
If you mean "Get leads from facebook" - then around September 1st, facebook completely changed the rules of the game, closed the old API, changed the rules for issuing a marketing api token and its lifespan.
You need to get facebook token again and now it's not an easy task.
https://developers.facebook.com/docs/marketing-api/guides/lead-ads/retrieving/
Specify the name of the action you have, and I will try to describe in detail how to get a new token.
If you mean "Get leads from facebook" - then around September 1st, facebook completely changed the rules of the game, closed the old API, changed the rules for issuing a marketing api token and its lifespan.
You need to get facebook token again and now it's not an easy task.
https://developers.facebook.com/docs/marketing-api/guides/lead-ads/retrieving/
Specify the name of the action you have, and I will try to describe in detail how to get a new token.
14.09.2020, 09:10
Как со мной связаться - никак :)Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/ Original comment available on version: ru
strange, I did not deny access. We have a problem with receiving messages in the CRM from the messenger
the action http://joxi.ru/Q2Kgvj7SwNEz32 was responsible for this
the action http://joxi.ru/Q2Kgvj7SwNEz32 was responsible for this
14.09.2020, 14:05
Original comment available on version: ru
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