Automatic payments and creation of TTN

Greetings. Automatic creation of TTN was configured, provided that the status of prom-payment was received from prom and payment was made at the outlet (various methods). At some point, automatic creation of TTN stopped working, the reasons are unknown, no changes were made to the settings. Prom, a vivid example of 2 orders that arrived with a difference of 40 minutes: https://crm.smartid.com.ua/52318/ - TTN was automatically created https://crm.smartid.com.ua/52319/ - TTN was not automatically created Socket - it is difficult now to find an example when a TTN was created, because it was a long time ago, but there are examples when the payment was not automatically made and, accordingly, the TTN was not automatically created https://crm.smartid.com.ua/52282/ - the discount on the commission amount was added as expected, but the payment and creation of the TTN did not take place. https://crm.smartid.com.ua/52281/ - similar.