For the automatic action once a minute "Turn a call into a process", it has been improved so that when the "Check for the creation of business processes" checkbox is enabled, the settings for selecting a business process and the status in which to transfer the process will appear if there is already a process for a client in a given BP and status.
For the automatic action once a minute "Turn a call into a process", it has been improved so that when the "Check for the creation of business processes" checkbox is enabled, the settings for selecting a business process and the status in which to transfer the process will appear if there is already a process for a client in a given BP and status.
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