2014505722 - Improved the functionality of forwarding incoming calls when the manager is busy
For the “Call forwarding” setting, the ability to specify several call forwarding numbers has been improved. It will work like this:
the call comes to the first number in the list;
if the number is busy - the call goes to the next
number checks:
- User is online
- its status is work
- online telephony line
- there are no active calls on the employee in the box
(made for Zadarma telephony)
Original question is available on version: ru
the call comes to the first number in the list;
if the number is busy - the call goes to the next
number checks:
- User is online
- its status is work
- online telephony line
- there are no active calls on the employee in the box
(made for Zadarma telephony)
Answers:
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