The "Apply customer price level to process products" action does not work.
In the step with this action, one price level, Retail Price, is applied.
The problem was previously solved here:
https://crm-onebox.com/en/support/orders/9057-ne-rabotaet-uroven-tsen-klienta-v-zakaze/
Now the error is observed again and for all users.
Please check what could be the reason.
The error can be tested on the order /admin/customorder/order/12148/edit/
The "Apply customer price level to process products" action does not work. In the step with this action, one price level, Retail Price, is applied. The problem was previously solved here: https://crm-onebox.com/en/support/orders/9057-ne-rabotaet-uroven-tsen-klienta-v-... Now the error is observed again and for all users. Please check what could be the reason. The error can be tested on the order /admin/customorder/order/12148/edit/
Torbin Elena wrote: Now the error is observed again and for all users.
specify specifically under which user you run the action (switch / save the process)?
[quote]
Torbin Elena wrote:
Now the error is observed again and for all users.
[/quote]
specify specifically under which user you run the action (switch / save the process)?
Tyndyk Maxim Vadimovich OneBox production Premium partner wrote:
Torbin Elena wrote: Now the error is observed again and for all users.
specify specifically under which user you run the action (switch / save the process)?
It was in this case that the problem arose for the user Inna. The user Elena Anatolyevna also failed to update the price level. An error occurred during the transition to the stage and during saving. Also, the indicated error occurred yesterday in other Customer Order processes. I had to change the prices manually. Not seen today. Previously, this error occurred only for the user Elena Anatolyevna. The first time it appeared after installing an SSL certificate on the server (perhaps this is somehow related).
[quote]
Tyndyk Maxim Vadimovich
OneBox production
Premium partner wrote:
[quote]
Torbin Elena wrote:
Now the error is observed again and for all users.
[/quote]
specify specifically under which user you run the action (switch / save the process)?
[/quote]
It was in this case that the problem arose for the user Inna. The user Elena Anatolyevna also failed to update the price level. An error occurred during the transition to the stage and during saving. Also, the indicated error occurred yesterday in other Customer Order processes. I had to change the prices manually. Not seen today.
Previously, this error occurred only for the user Elena Anatolyevna. The first time it appeared after installing an SSL certificate on the server (perhaps this is somehow related).
Torbin Elena wrote: It was in this case that the problem arose for the user Inna. The user Elena Anatolyevna also failed to update the price level.
it would be nice if you provide links to users next time - this would speed up the search for the right employee
Torbin Elena wrote: Not seen today.
Is there a problem today? If yes - please give a link to the user and to the process where it is being repeated now - I will check.
[quote]
Torbin Elena wrote:
It was in this case that the problem arose for the user Inna. The user Elena Anatolyevna also failed to update the price level.
[/quote]
it would be nice if you provide links to users next time - this would speed up the search for the right employee
[quote]
Torbin Elena wrote:
Not seen today.
[/quote]
Is there a problem today? If yes - please give a link to the user and to the process where it is being repeated now - I will check.
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