A month ago, they began to notice how processes, when switching to the "Sent" status, began to double this status, as a result, a double shipment from the warehouse is made in the process.
Examples of processes in just one day:
https://owwa.crm-onebox.com/admin/customorder/order/11363/edit/
https://owwa.crm-onebox.com/admin/customorder/order/11313/edit/
https://owwa.crm-onebox.com/admin/customorder/order/10915/edit/
https://owwa.crm-onebox.com/admin/customorder/order/11304/edit/
We assume that this may be due to a double click of the mouse when Boxing thinks, but in our country this is of a massive nature - how to solve this situation?
Screen of stages: [file]5229[/file]
Good afternoon. Yes, this happens because someone clicks the mouse, then without waiting for a response reloads the page and clicks on the transition a second time. Solution way: 1. Tell the employee Sidorenko Vadim Yuryevich (in all cases it is he who does it) to click not 18 times, but one. He always does this only and always through the new mail tab 2. Remove transitions to statuses from the tab 3. Write a foolproof there, it will take 1 hour
Good afternoon. Yes, this happens because someone clicks the mouse, then without waiting for a response reloads the page and clicks on the transition a second time.
Solution way:
1. Tell the employee Sidorenko Vadim Yuryevich (in all cases it is he who does it) to click not 18 times, but one. He always does this only and always through the new mail tab
2. Remove transitions to statuses from the tab
3. Write a foolproof there, it will take 1 hour
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