Minute action not working
2021-01-08 17:39:16
Here's the challenge
https://dimsp.crm-onebox.com/admin/customorder/abonentskoe-obsluzhivanie/241/edi...
here is a minute action: Change the stage of processes depending on the fields
here: https://dimsp.crm-onebox.com/admin/auto/action/minute/edit/#done
according to the settings, it should switch the task
from [3 month] status to [Create invoice] status
The task stage is required, the value in the field is 3,
as needed in action to switch
It's been 15 minutes and the action still hasn't worked
Please correct or explain why
perhaps I have configured something wrong?
Original question is available on version: ru
Вячеслав Легеза
https://dimsp.crm-onebox.com/admin/customorder/abonentskoe-obsluzhivanie/241/edi...
here is a minute action: Change the stage of processes depending on the fields
here: https://dimsp.crm-onebox.com/admin/auto/action/minute/edit/#done
according to the settings, it should switch the task
from [3 month] status to [Create invoice] status
The task stage is required, the value in the field is 3,
as needed in action to switch
It's been 15 minutes and the action still hasn't worked
Please correct or explain why
perhaps I have configured something wrong?
Answers:
Have you tried switching by hand? there is an assumption that it will give an error when switching)
11.01.2021, 10:26
Original comment available on version: ru
Ustimenko Igor
OneBox CTO wrote:
Have you tried switching by hand? there is an assumption that it will give an error when switching)
yes, i tried switching by hand
and everything works great
https://dimsp.crm-onebox.com/admin/customorder/abonentskoe-obsluzhivanie/241/edi...
this is how it went:
11.01.2021, 11:02
Вячеслав Легеза
Original comment available on version: ru
This is because you are an admin in the system. And switching actions occurs on behalf of the person in charge or the author of the process. And he may not have the necessary access rights and he gets a process switch error in the crown.
11.01.2021, 11:23
Original comment available on version: ru
Bodyako Dmitry
dev wrote:
This is because you are an admin in the system. And switching actions occurs on behalf of the person in charge or the author of the process. And he may not have the necessary access rights and he gets a process switch error in the crown.
but responsible and author of the task
also an administrator
https://dimsp.crm-onebox.com/admin/shop/users/settings/2/
here he is the author and responsible in the task,
which he cited as an example
11.01.2021, 16:58
Вячеслав Легеза
Original comment available on version: ru
Please transfer the process to the desired status so that the action starts to run for it, let's see why it does not switch
11.01.2021, 17:12
Original comment available on version: ru
Bodyako Dmitry
dev wrote:
Please transfer the process to the desired status so that the action starts to run for it, let's see why it does not switch
https://dimsp.crm-onebox.com/admin/customorder/abonentskoe-obsluzhivanie/248/edi...
here is the task
11.01.2021, 19:31
Вячеслав Легеза
Original comment available on version: ru
managed to switch
when I checked this box:
the purpose of the checkbox by its name is not at all clear
"Consider outgoing sub-processes for vendor"
based on the essence of the action itself
can you explain what this checkbox does,
to change its name to a more appropriate one
since my tasks do not have any subtasks for suppliers,
and setting this checkbox led to the fact that the conditions worked
when I checked this box:
the purpose of the checkbox by its name is not at all clear
"Consider outgoing sub-processes for vendor"
based on the essence of the action itself
can you explain what this checkbox does,
to change its name to a more appropriate one
since my tasks do not have any subtasks for suppliers,
and setting this checkbox led to the fact that the conditions worked
11.01.2021, 20:06
Вячеслав Легеза
Original comment available on version: ru
PS here is the revision 2014442603 that they did,
to get action
to get action
11.01.2021, 20:08
Вячеслав Легеза
Original comment available on version: ru
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