1b.app
Link copied -

The "Privat24 Autoclient" action "Privat24 Autoclient" did not link the payment to the order / box_auto_action_privat24_import_payments_autoclient

Here is the order https://baza.cn.ua/admin/customorder/order/30946/edit/
Here is the payment https://baza.cn.ua/admin/shop/finance/payment/10029/control/
Action here https://baza.cn.ua/admin/auto/action/minute/edit/
Previously, payments were tied normally, but there was a problem with this
Theoretically, I understand that such a situation could occur that the order was created later than the payment was dragged
Since the dates in the box do not always correspond to the real ones, it is 100% difficult to say because:
The order creation date is shown as 2020-12-18 09:27:38, but the order transition date to the start status is 09:38 (that is, 10 minutes after creation)
If you look at the payment, it shows the date 2020-12-18 09:33 (although I'm not sure if this is a real date, maybe this is the date with the payment)
Please explain why:
1. Is my theory correct and how can such problems be solved (what would still be tied, without adding new actions and improvements)
2. Why did it happ
Original question is available on version: ru

Answers:

Good afternoon. The settings https://prnt.sc/w5gw8f are in action, the specified process does not fall under their requirements.
18.12.2020, 17:11
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Bodyako Dmitry
Employee wrote:
Good afternoon. The settings https://prnt.sc/w5gw8f are in action, the specified process does not fall under their requirements.

Wrong answer
That setting does not work if the setting above works + that setting is not at all clear how it works (if I understand correctly, it works at all if the client was found by EDRPOU), I could not understand Tyndyk, and he, as usual, did not have the patience https:// crm-onebox.com/ru/support/integration-with-onebox/4391-privat24-autoclient-vipiska-po-rahunkah-ne-nahodit-protsess-rozetka--boxautoactionprivat24importpaymentsautoclient/
19.12.2020, 11:26
Original comment available on version: ru

Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter. Log in and comment